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Streamline communications with leads, residents and maintenance vendors when you use Propify's omni-channel real estate CRM with the ability to communicate via SMS, email and phone from one software.
Track all inbound and outbound messages for each contact by viewing the entire communication history since the contact first entered the CRM.
Assign skills to team members and calls will be directed to the appropriate person based on knowledge before other agents receive a call.
Prevent two agents from contacting the same person with timed assignments that hide a lead when claimed and release after a set time.
Propify's omni-channel CRM was designed to make responding to contacts easy using email, SMS or calls, while having access to all past messages with a complete contact history.
Benefits
Track all inbound messages and ensure questions are addressed by the appropriate member of your team with Propify's advanced ticketing system. When a ticket is created, it has to be claimed, reviewed, and addressed by an agent before the ticket can be closed.
Benefits
Keep your CRM data clean with duplicate detection based on contacts with the same phone or email, and merge into one contact card
Monitor who's working on a contact with an audit of all users who view the contact in Poprify
Create tickets automatically using trigger events that require agents to proactively follow up with a contact
We offer a comprehensive, centralized software that can help you manage all aspects of your single family rental business. Contact us today to schedule your demo of Propify or submit questions if you want to learn more about our property management software.
The only property management software built exclusively for single family rental homes.
