Our property management software has designed a comprehensive maintenance solution for single family rental homes with guided work order workflows, integrated bidding tool, appointment scheduling and more!
Outline the specific projects to be completed by a maintenance vendor by creating a work order scope list. Agents can easily track the performance of a vendor by confirming the successful completion of each scope item. Plus, control your maintenance expenses by defining the cost of each scope project.
Ensure your work order completion timing exceeds your benchmarks with due dates to track when a maintenance vendor needs to be assigned to a work order, and when the vendor needs to accept, schedule a visit and resolve the scope list. Managers can hold maintenance teams & partners accountable by monitoring due dates.
Easily organize before and after imagery from maintenance requests submitted by residents and after vendors complete their work in one central location within the work order. When you have SFR homes across multiple markets, you need photo documentation to confirm the issue was resolved to close the work order.
Track each work order from creation to vendor assignment, and appointment scheduling to completion using a structured workflow that automatically tracks and updates the work order status as progress is made.
Benefits
Keep the lawn trimmed and pool cleaned with work orders automatically created on your schedule to streamline and expedite regularly needed maintenance.
Benefits
Vendors can be onboarded and work out of their own mobile-friendly maintenance portal so you can easily find and assign vendors to appropriate work orders.
Benefits
Each work order has a private group chat with the assigned vendor and resident when homes are occupied.
Keep relevant work order participants updated with automatic email notifications delivered throughout the work order lifecycle.
Build and scale a maintenance team by assigning work orders to individual users and groups, and measure employee performance
Group work orders that are related to a single job to track all necessary projects in one place together
Track all edits and updates to the work order to monitor activity by employees and vendors
Upload invoices to work orders to track costs and payments
Determine if any part of the work order should be charged back to a resident based on your organization's maintenance guidelines
Copy all of the details of one work order into a new work order easily because some issues will show up multiple times.
Yes, residents have an online portal where maintenance requests can be submitted and automatically show up for the maintenance team to review.
When a resident submits a maintenance request, they provide dates and times where they are available for a maintenance appointment. Once a vendor accepts a work order, they can choose from the resident's availability to set the appointment.
Yes, the work order scope list is fully customizable based on what needs to be done in the work order.
Yes, you can send bid requests to multiple vendors, request bid revisions and approve the bid that meets your budget which automatically assigns that vendor to the work order.
We offer a comprehensive, centralized software that can help you manage all aspects of your single family rental business. Contact us today to schedule your demo of Propify or submit questions if you want to learn more about our property management software.