Propify's property management software makes it easy to be customer-focused by tracking all upcoming move-ins, who’s renewing their lease, who’s moving out and who’s behind on rent to deliver a better resident experience.
Outline the steps to move-in a resident, when renewal letters have to be sent to residents, and what to do when a resident decides to move out so teams can follow your process consistently.
Keep track of maintenance requests to prepare the home for new residents or residents moving out who have an outstanding balance with cross process data so teams are always informed.
Manage each resident with a complete person profile containing all details from the first communication to lease signing and all completed surveys to the final payment.
When Propify tracks a completed lease, a move-in process automatically kicks off to begin preparing the home for a new resident and the resident for their new home. Move-ins can be completed consistently each time until a move-out process is eventually triggered to ensure a smooth exit.
It's easy to manage renewals when all active leases automatically enter a renewal review based on the lease end date and guide property managers in offering a competitive renewal rate.
Give residents control of their single family rental home through an online resident portal. Once a lease starts, residents can manage their smart home devices, submit maintenance requests and pay their rent from one portal.
If a resident misses a payment, they will automatically be added to a tracking queue for regular follow up communication until payment is received.
Gather insight from residents on home conditions and customer service with surveys that are automatically delivered by Propify after the resident has moved into their new SFR home.
Monitor resident payments through Propify and take payments over the phone to give residents more payment options.
We offer a comprehensive, centralized software that can help you manage all aspects of your single family rental business. Contact us today to schedule your demo of Propify or submit questions if you want to learn more about our property management software.